Effective Debt Collection

Sales are the lifeline of companies. Still, many forget that closing a contract and getting the customer to say yes are only half of the equation. The other half is making sure that what is sold is also collected on time and collected professionally. After all, the best sales strategies are useless if client payments are late or worse, not collected. The worst part – the cash flow of the organization is affected.

Receivables need to be collected fast. On top of this, it is essential to ensure that customer relations do not turn sour.

Equip your agents and other professionals with the skills and strategies to ensure the stability of your company’s cash flow. Learn to collect debts without you or your customers feeling harassed.

With Guthrie Jensen’s Effective Debt Collection program, you and your people will be able to:

- Develop a customer-centered approach to debt collection.

- Prepare for collection calls – no matter how tough.

- Deal effectively with the three types of debtors.

- Anticipate and deal with potential barriers and objections to collections.

- Discover and apply more effective ways of collecting receivables.

- Use the right tone of voice to establish credibility and draw cooperation.

- Choose the right words to persuade the customer to pay NOW!

- Create action plans to guide you in successful debt collection.

Use each collection call as an opportunity to strengthen your relationship with customers. Ensure cash flow. Join our Effective Debt Collection seminar!

To register and know more about our discounts and special offers, call us today at 816-1610, 892-7041, or 894-0445. Look for Caroline, Ace, or Tessa. Or visit www.guthriejensen .com. We can customize this and other programs to meet the specific needs of your organization through In-House Training.