Communication Assertiveness

In order to respond to the growing needs of colleagues and clients, professionals will need more than technical expertise or job skills.   Professionals need to be good communicators to get their point across and show credibility.  They need to overcome barriers that cause conflict as well as misunderstanding.  Professionals need to communicate confidently and positively, and not in an aggressive or passive manner.

In short, each professional needs to be assertive.

With Guthrie-Jensen’s Communication Assertiveness seminar, you and your people will be able to:

- Avoid passive or aggressive communication.

- Obtain the best results in every interpersonal situation by choosing your words wisely.

- Project an image of assertiveness with words, voice, body language, and other tools

- Overcome rude communication by using tact and diplomacy.

- Assert opinions and suggestions with ease and confidence.

- Give and receive feedback effectively.

- Eliminate mannerisms that are perceived by others as passive and shy behaviors.

- Reply assertively but not offensively in threatening situations.

 - Express disagreement without being disagreeable.

Produce faster results with effective communication! Get ready to perform in 2011 with our Communication Assertiveness seminar!

To register and know more about our special offers, call us at 816-1610, 892-7041, or 894-0445. Look for Caroline, Ace, or Tessa. Or visit www.guthriejensen.com.

We can also customize this and other programs to suit the specific needs of your organization through In-House Training.