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Maintaining Discipline is All Managers’ Job
Workshop Outline
Handling Discipline Issues and Due Process Workshop
As a manager or supervisor, you are responsible for your employees’
behavior at work. You need to make sure that they are aligned and
respectful of the company’s rules and regulations. To do this, you
should be capable of;
• Communicating the importance of company rules and regulations;
• Address compliance issues without compromising employee rights
and exposing the company to legal suits;
• Ensure due process in investigating and handing down disciplinary
actions; and
• Use discipline as a corrective measure that leads to positive
performance
• Manager’s role in maintaining discipline
• Communicating your preference for compliance
• Modeling the way
• To act or not to act on noncompliance
• The hot stove rule
• Understanding everyone’s rights in cases of company policy
violations
• Employers’ rights
• Employees’ rights
• Going through the due process
• The “show cause” memo
• The investigation
• Issuing disciplinary action memos
• Documenting it
• Getting the message across clearly
• Explaining the action
• Pointing out why the business requires a change of
behavior
• The coaching component
• Ending on a positive note
When you attend this program, you will get a CD containing:
• PDF copy of the workshop presentation slides
• Due process, show cause and other disciplinary memos templates
• Coaching guide
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