SEMINAR TITLE: Effective Office Administration
DATE: February 27, 2012
TIME: 9:00 am - 4:00 pm
VENUE: Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila
ORGANIZER: BusinessCoach Inc.

Overview
 
Administrators are vital to the smooth running of any organization and play a key role in contributing to the performance of their teams and departments. Their effectiveness has a direct influence on the productivity and efficiency of others and often determines the quality of service provided to internal and external customers.
 
 This seminar has been designed to enable administrators to enhance their personal effectiveness and working practices, build stronger relationships, broaden their contribution to the team and achieve excellence in the service they provide to colleagues and customers.
 
Objectives
 
• Understand the core responsibilities of office professionals
 • Identify, review and update the basic administrative systems required by an organization
 • Understanding the importance of dealing with confidential documents and issues
 • Understand how to deal with incoming mail and tasks and how to refer tasks to the right people
 • Confidently tackle the various methods of filing
 • Describe the importance of optimizing technology e.g. email and the internet
 • Develop policies and procedures on administrative systems and write them into a manual
 
Who Should Participate
 
This practical and highly interactive seminar is ideal for all people who have the responsibility of developing administrative procedures to make the administrative component of the organization more effective and efficient and so aid the organization in attaining its mission, vision and objectives.
 
Key Topics
 
I. Administrative systems
 
 • Identify administrative systems including filing systems and staff administrative systems and business systems
 • Identify the elements and application of each system in relation to company and legal requirements
 • Identify resources such as staff, information technology, office space and management requirements for the development of these administrative systems.
 • Identify ways of finding resources in a specific business institution
 
 II. Develop and update administrative systems
 
 • The administrative requirements are identified to meet the specific needs of a selected organization
 • The identified administrative systems are developed in accordance with organizational requirements
 • The administrative systems and procedures identified are presented to management and staff for approval
 • Feedback is obtained from management and staff regarding the suitability of systems on specifically designed feedback forms
 • Agreed changes are made to the systems
 
 III. Develop systems to keep information at the required level of confidentiality
 
 • Administrative information which should be kept confidential, is identified in accordance with legal, company and industry requirements and practices
 • Systems are developed to keep administrative information and records confidential and maintain secrecy of such information as required legally and your company.
 
 IV. Develop policies and procedures on administrative systems
 
 • Develop administrative systems and procedures which are aligned with legislative and organizational requirements
 • The procedure for each element of the administration system is explained to employees in line with policies developed
 • The policies and procedures are collated into a written manual in company specific format

SEMINAR FEE: Php 3,000.00 per person (inclusive of snacks, lunch, drinks, seminar kit, handouts, certificate of attendance)
DISCOUNT: 10% Discount if FULL AMOUNT is paid at least five (5) days before the event.
RESERVATION: Phone reservation is required. Please call telephone 496-6949, 727-5628, or 727-8860. GLOBE: 0915-205-0133 SMART: 0908-342-3162
SCHEDULE CONFIRMATION: Schedule may change without prior notice. Please call to confirm seminar schedule.

Business Seminars For 2012 By BusinessCoach, Inc

HUMAN RESOURCE AND CORPORATE SKILLS TRAINING

Labor Laws for Entrepreneurs and Managers – May 12 (P 3,000)

Basic Leadership Training – February 27 (P 3,000)

Project Management Fundamentals – February 13 (P 3,000)

Basic Supervisory Skills Training – February 18 (P 3,000)

Personality Development – March 19 (P 3,000)

How to Implement 5S in the Workplace – February 20 (P 3,000)

Human Resource Management Training – February 20 (P 3,000)

Competency-Based Salary Structure Design – February 22 (P 3,000)

How to Compute Salaries, Wages and Benefits – February 25 (P 3,000)

Training the Trainers – February 21 (P 3,000) 

Records and Filing Management – January 31 (P 3,000)

Competency-Based Development of HR Policies and Procedures – February 2 (P 3,000)

Time Management – February 4 (P 3,000)

Training Needs Analysis – February 9 (P 3,000)

Conducting Interviews, Recruitment, and Selection Process – February 11 (P 3,000)

Effective Employee Discipline - March 3 (P 3,000)

Training Evaluation: Measuring the Impact of Training - March 10 (P 3,000)

Advanced Supervisory Skills Training – March 31 (P 3,000)

Performance Management System – May 5 (P 3,000)

Effective Office Administration - February 27 (P 3,000)

Training for Receptionists – February 29 (P 3,000)

 
SALES AND MARKETING

Internet Marketing Seminar – February 6 (P 3,000)

Customer Service Training – February 20 (P 3,000)

Competitive Selling Techniques – February 6 (P 3,000)

 
COMMUNICATION AND PUBLIC RELATIONS

How to Make a Company Newsletter – February 16 (P 3,000)

Telephone Skills Training – February 7 (P 3,000)

Business Writing (Writing Memos, Emails, Agenda, Meeting Minutes) – February 8 (P 3,000)

 
LOGISTICS

Effective Warehouse and Inventory Management – February 10 (P 3,000)

Supply Chain Management – March 15-16 (P 6,000)

Purchasing Management – February 3 (P 3,000)

Production and Operations Management Fundamentals – February 8 (P 3,000)

Total Quality Management (TQM) Best Practices – February 17 (P 3,000)

 
ACCOUNTING AND TAXATION

Business Taxation Made Easy – February 14-15 (P 6,000)

Internal Control and Audit – March 17 (P 3,000)

Bookkeeping and Basic Accounting – February 22-23 (P 6,000)

 
BUSINESS PROCESS

How to Plan and Start a Business – March 27 (P 3,000)

Current Good Manufacturing Practices (cGMP) – March 23 (P 3,000)

How to Export Products – March 21 (P 3,000)

Effective Collection Management and Strategies – February 7 (P 3,000) 

How to Import: Procedures and Documentations – February 8-9 (P 6,000)

Food Safety: A Basic Training on HACCP – February 24 (P 3,000)

 
ENGINEERING AND CONSTRUCTION

Contract Administration for Infrastructure Projects – January 30 (P 3,000)

Construction Claims Management – January 31 (P 3,000)

 
EVENTS AND PARTY NEEDS BUSINESS

Balloons and Party Needs Business – February 14 (P 3,000)

Wedding and Debut Planning and Coordination – February 15 (P 3,000)

Events Management Training – February 1 (P 3,000)

 
HOBBIES FOR BUSINESS

How to Make Elegant Beaded Jewelry – March 12 (P 3,000)

Photography Workshop (for Business and Hobby) – February 1 (P 3,000)

Gift Wrapping, Gift Basket, and Ribbon Making – February 13 (P 3,000)

 
FOOD BUSINESS

Starting a Coffee Shop Business with Barista Training – February 13 (P 3,000)

How to Plan and Operate a Restaurant – February 18 (P 3,000)

How to be a Canteen Concessionaire – February 25 (P 3,000)

Starting a Meat Shop Business – February 3 (P 3,000)

Starting a Catering Business – February 4 (P 3,000)

 
MONEY BUSINESS

How to Invest in Stock Market – February 16 (P 3,000)

How to Start a Money Changer Business – February 17 (P 3,000)

Starting a Money Changer, Pawnshop and Remittance Center – February 17-18 (P 6,000)

Starting a Pawnshop Business – February 18 (P 3,000)

How to Start a Micro-Lending Business – February 21 (P 3,000)

 
REAL ESTATE BUSINESS

Starting a Property Rental Business – February 16 (P 3,000)

Apartment and Commercial Stall Rental Business – February 16 (P 3,000)

Real Estate Marketing Seminar – March 22 (P 3,000)

Building and Property Management – February 25 (P 3,000)

How to Buy and Sell Real Estate Properties – February 9 (P 3,000)

Real Estate Property Appraisal Seminar – February 23 (P 3,000)

 
OTHER HIGH POTENTIAL BUSINESSES

Starting a School and Office Supplies Store – February 10 (P 3,000)

Starting a Travel and Tour Business – February 11 (P 3,000)

How to Start a Janitorial Services Business – February 11 (P 3,000)

How to Start a Pet Shop Business – March 19 (P 3,000)

Starting a Drugstore Business – February 23 (P 3,000)

How to Start and Manage a Preschool or Day Care Center – February 24 (P 3,000)

Starting a Corporate Giveaways or Souvenir Items Business – February 21 (P 3,000)

Starting a Water Refilling Station – February 2 (P 3,000)

How to Start and Operate a Laundry Business – February 3 (P 3,000)

How to Start and Manage a Manpower Agency – February 4 (P 3,000)

Starting a Silkscreen Printing Business – February 6 (P 3,000)

How to Start and Operate a Printing Press – February 7 (P 3,000)

Call 727-5628/727-8860/496-6949 or email businesscoachphil@gmail.com for more details. Visit our website at www.businesscoachphil.com.